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Look after your tech

Most households will have at least one smartphone or tablet. If you’ve spent £500 on a new device, do you want to connect it to a cheap charger?  If it looks too good to be true, then it probably is.

It’s important to use the charger the manufacturer supplied as a cheap or different charger could damage your phone or tablet, and in some instances it can overheat and cause a fire.

Nationally Trading Standards have received thousands of complaints about damage to electrical items and unsafe incidents involving potentially unsafe and misused chargers

Tips to help protect your tech

  • Get into good habits and never charge them overnight.
  • Make sure you are around when electrical goods are on charge. 
  • Never leave plugged in and turned on when they are not in use.
  • Don’t leave items on charge for long periods.
  • If you see any damage to the charger, stop using and replace it.
  • Look out for the CE mark that indicates chargers comply with European Safety standards.
  • Only buy from trusted brands and retailers. Check the technical information and make sure the charger is suitable for the product you want to use it with.
  • Call the National Consumer Service on 03454 04 05 06 to report concerns to Trading Standards and to get free practical advice on how to solve your consumer issue.

We teamed up with iRepairTech to produce a video warning of the dangers of fake chargers and make everyone #chargesafe aware.